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Qualtrics

Qualtrics is a web-based survey research software for which Loyola has a campus-wide subscription. Loyola is licensed for Core XM (legacy) and an additional module, the Offline Survey App.

All LUC faculty, staff, and currently enrolled students can access Qualtrics to conduct online surveys for university-related purposes. Qualtrics offers an advanced question and feature set that meets the needs of LUC researchers from a variety of disciplines.

Qualtrics is browser-based and can be used from any location with internet access. The Overview of Qualtrics at LUC provides a brief introduction to accessing Qualtrics.

Use your LUC UVID and password to login. Your account will be created automatically. Do NOT create an account at the Qualtrics site (www.qualtrics.com).

Who can use the Loyola Qualtrics Subscription?

Qualtrics is freely available to all LUC faculty, staff, and enrolled students. It is not available to alumni, retirees, sponsored guests, or contractors.

For what can the Loyola Qualtrics Subscription be used?

Qualtrics use is restricted to university-related work. The LUC subscription allows for unlimited use of the software for legitimate Loyola-related research and educational activities. Qualtrics may not be used on behalf of outside organizations or for personal use not related to the university.

The LUC Qualtrics subscription is not approved for the collection and storage of Protected Health Information (PHI). If you intend to collect PHI via a survey you should apply to use the External REDCap database/survey application.

Where are my Qualtrics data stored?

Data collected through Qualtrics are stored on Qualtrics' servers unless/until downloaded by the researcher. 

Do I need IRB approval for my survey?

Any survey conducted for research purposes must be approved by a Loyola Institutional Review Board (the Lakeside Institutional Review Board or the Health Sciences Campus Institutional Review Board for the Protection of Human Subjects) prior to contact with subjects. Please refer to the Lakeside IRB page or the Health Sciences IRB page for information about how to apply for IRB approval for human-subjects research projects.

How do I get help/support using Qualtrics?

LUC has contracted with Qualtrics for direct user support. There are a number of Qualtrics support resources available.

  • Qualtrics support webpages provide extensive documentation about the features offered by Qualtrics, e.g., question types, skip logic, formatting, randomization, etc.
  • Qualtrics support site provides access to 24/7 assistance via chat, email, or phone from a Qualtrics support technician. 
  • Qualtrics Basecamp training videos are an excellent resource when getting started on the platform. We recommend starting with the Learn to Use Qualtrics for Research training video. 
  • Contact the ITS Service Desk to request administrative support from ITRS for Qualtrics. Administrative support includes assistance with account access, account permissions, creating user groups, transferring ownership of surveys, and responding to requests for quotes for add-on modules.

Audiovisual Content

 

Last Modified:   Wed, October 8, 2025 5:08 PM CDT

Qualtrics is a web-based survey research software for which Loyola has a campus-wide subscription. Loyola is licensed for Core XM (legacy) and an additional module, the Offline Survey App.

All LUC faculty, staff, and currently enrolled students can access Qualtrics to conduct online surveys for university-related purposes. Qualtrics offers an advanced question and feature set that meets the needs of LUC researchers from a variety of disciplines.

Qualtrics is browser-based and can be used from any location with internet access. The Overview of Qualtrics at LUC provides a brief introduction to accessing Qualtrics.


Who can use the Loyola Qualtrics Subscription?

Qualtrics is freely available to all LUC faculty, staff, and enrolled students. It is not available to alumni, retirees, sponsored guests, or contractors.

For what can the Loyola Qualtrics Subscription be used?

Qualtrics use is restricted to university-related work. The LUC subscription allows for unlimited use of the software for legitimate Loyola-related research and educational activities. Qualtrics may not be used on behalf of outside organizations or for personal use not related to the university.

The LUC Qualtrics subscription is not approved for the collection and storage of Protected Health Information (PHI). If you intend to collect PHI via a survey you should apply to use the External REDCap database/survey application.

Where are my Qualtrics data stored?

Data collected through Qualtrics are stored on Qualtrics' servers unless/until downloaded by the researcher. 

Do I need IRB approval for my survey?

Any survey conducted for research purposes must be approved by a Loyola Institutional Review Board (the Lakeside Institutional Review Board or the Health Sciences Campus Institutional Review Board for the Protection of Human Subjects) prior to contact with subjects. Please refer to the Lakeside IRB page or the Health Sciences IRB page for information about how to apply for IRB approval for human-subjects research projects.

How do I get help/support using Qualtrics?

LUC has contracted with Qualtrics for direct user support. There are a number of Qualtrics support resources available.

  • Qualtrics support webpages provide extensive documentation about the features offered by Qualtrics, e.g., question types, skip logic, formatting, randomization, etc.
  • Qualtrics support site provides access to 24/7 assistance via chat, email, or phone from a Qualtrics support technician. 
  • Qualtrics Basecamp training videos are an excellent resource when getting started on the platform. We recommend starting with the Learn to Use Qualtrics for Research training video. 
  • Contact the ITS Service Desk to request administrative support from ITRS for Qualtrics. Administrative support includes assistance with account access, account permissions, creating user groups, transferring ownership of surveys, and responding to requests for quotes for add-on modules.

Audiovisual Content